"Ultra Classic - that's a Touring model right? Not a Softail or Dyna?"
The customer stares at me blankly for a moment. He came in asking for an aftermarket stator for his Harley, which I've already told him is a bad idea because the only ones I can get through my suppliers are garbage, and we've already had an incident where one caught fire the first time the bike was started after installation. But he was having none of it, because somebody, somewhere, told him that HD original stators were shit and he needed to buy the cheap Chinese ones instead, because apparently those are fantastic when they aren’t shitting the bed, self-immolating, or just not fitting the application they are listed for.
After a moment he responds. 'Um, can I talk to someone more experienced than you? No offence, but you don't even know what an Ultra Classic is.'
